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What should I do if my credit card payment fails?
If your card is declined, please double-check your billing address, ZIP/postal code, and security code. You can also try another card or select PayPal in the payment section above.
Can I pay with PayPal?
Yes. Simply select PayPal in the payment section above and follow the instructions to complete your order securely. 
Why was my card declined even though my information is correct?
Banks may decline a payment even when your card details are correct. This can happen because of security checks, online purchase restrictions, available credit, or other bank policies. You can try PayPal, another card, or contact your bank.
Is my payment information secure? 
Yes. Your checkout is protected by an encrypted connection, and payments are processed securely through our payment providers.
I see a pending charge after a failed payment. Was I charged?
Sometimes a declined payment attempt may temporarily appear as a pending authorization on your bank account. This is not always a completed charge and is typically released automatically by your bank. If it remains after several business days, please contact your bank or our customer support team.
What is your satisfaction guarantee?
Your purchase is backed by our 180-Day Satisfaction Guarantee. Please review our Cancellation & Refund Policy below for full terms and eligibility.